Lucent Nail Lounge is renowned for maintaining an environment of professionalism, cleanliness, and high-quality service. Our team, comprised of skilled and certified professionals, is dedicated to ensuring that you receive top-notch treatment. We prioritize the use of premium, well-regarded products to ensure both optimal results and your utmost safety. Our commitment to hygiene and sanitation is unwavering, with every measure in place to uphold strict standards. Your extraordinary experience is heightened by our soothing ambience and a diverse selection of superior services.

For the benefit of all guests and staff at Lucent Nail Lounge, we kindly ask for adherence to the following policies:

  • We reserve the right to decline or discontinue services for individuals displaying disrespect or inappropriate behavior.

  • Lucent Nail Lounge is not liable for any lost or stolen personal belongings or gift cards.

  • Although refunds for services are not provided, we are committed to resolving any concerns regarding the quality of our services.

  • A detailed price list is available; we encourage guests to confirm costs with our professionals before proceeding with any service.

  • Guests are responsible for their belongings and may be held liable for any damage to salon property during their visit.

  • If accompanied by children, we kindly request guests to ensure their supervision.

  • Photographs within the salon require prior approval.

  • We appreciate timely notifications for appointment cancellations.

  • We encourage guests to communicate their desired services clearly to ensure satisfaction.

Your continued support for Lucent Nail Lounge is immensely appreciated. Providing you with exceptional service is not just our goal but our privilege.

  • No deposit is needed for booking initially. However, in case of a no-show, a $10 deposit will be required for your next booking.

  • There is a 10 minute grace period.

    If you are running late to your appointment please let us know, otherwise we will assume you will not be showing up and may release your appointment.

    Less than 10 minutes late: We will do our best to complete the service in the allotted time leftover. You will still be charged full price for your service.

    Over 10 minutes late: Based on each individual appointment can try to accommodate.

  • Your appointments are very important here at Lucent Nail Lounge, it is time reserved especially for you.

    We respectfully request at least 24 hours notice for cancellations.

    A cancellation fee will apply if it is outside the 24 hour notice for a cancellation of your appointment.

    Appointments that are made within 24 hours and are in need to cancel must cancel within 5 hours of the appointment time or will result in a no-show fee.

  • Lucent Nail Lounge reserves the right to charge a no-show fee to the credit card on file to those who do not show up to the scheduled appointment or notice cancellation under 5 hours.

    No refunds, all sales are final.

  • We kindly request that only clients being serviced show up for their appointment. This means that any accompanying guests will not be permitted to enter the service area and must wait in a designated waiting area.

    Please understand that these policies are put in place to maintain a peaceful and efficient service environment for all clients. We appreciate your cooperation in adhering to these guidelines, and we look forward to providing you with the best possible service.